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Hello Elisabete ! My sentiments exactly as Shannon wrote. We loved our
4-Point Sheraton in Sydney. The location, room, staff was perfect!
Club Med Lindeman Island had more couples that I expected so we hung out mostly with the 18yr old - 26 yr old staff. They were fun playing pool with and having fun with the games and entertainment they give.
And yes,
Melbourne. St. Kilda was a treat (I chime Shannon about the Bed and Breakfast - instead I would NOT listen to me and put people up instead at
the Marque hotel in St. Kilda. It was similar to a W Hotel - very chic and not too bad of a price. St. Kilda had a lot of alternative clothing stores, great restaurants and bars.
The city itself we could have explored more but instead a friend of ours took us on a drive up
the Great Ocean Road and we also took an excursion to see Kangas, Koalas and the Penquin Parade. We loved the animals/mammals! I do have to say that you made our travel EASY! It was wonderful having everything booked in advance and taken care of. You listened and knew exactly what we were looking for.
That is what vacation is about! Thank you, thank you, thank you! I will definitely recommend you to other friends of mine who I'm encouraging to go to Oz. The next time I go, I want to see Perth! I'll have to look you up again to help! Attached are a couple of photos. Let me know if you are unable to see it and I will send another. Thanks for welcoming us home...we wish we were still there. We had a fantastic time." Myrna G., Los Angeles, USA (31 Mar 04)
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Hello Gayle, I had intended to get to you today even before I read your e-mail. Everything went perfectly -- no problems at all with flights, reservations, quality -- and even the weather was perfect. In six weeks, including three in the Wet, we had perhaps 45 minutes of daytime rain!
Your services were exceptional and I would recommend you personally and your agency to anyone whom I know is planning a trip to Australia. And, it goes without saying, anyone who has the time and $$$ would be nuts not to travel in your splendid country. I'll try to send you pics." Sara-Ann D., Washington DC, USA (18 Mar 04)
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Hey Tina, Well I finally told all my friends what a wonderful time we had. I guess I can share with you now. I am so glad I inquired about "that island" by Townsville!!!!
FABULOUS EVERYTHING. Our stay at
Orpheus Island started grand right from the start. The upgraded suite was divine but the atmosphere is indescribable. Remember the problem trying to get those two nites at first. Well......it turned out that Ed and I were the ONLY two guest at the resort for the first 3 nites. Picture that!! I guess that says it all. We had undivided attention when we wanted it. That was the best part we were left alone and not bothered as one might think being the only guests on the island.
I also did not realize that the resort IS the only thing on the island. Oh by the way there are no lockers at Townsville. The option for luggage storage is their hanger. Fortunate for us (again) we were the only two going and returning on the seaplane. So we were able to take all our luggage. See they even catered to my worries.
The snorkling was the best at the coral gardens and the dive well....... I guess we have to go back to find Nemo. It had rained a couple of days prior so it was a bit cloudy. Next time it would be nice to know when the charter is running. Unfortunately it was not available to go to the outer reef.
The staff were tremendous at all the details. The chef was outstanding with all his presentations. All seven courses were a pleasure to watch especially their deliveries. Dining on the jetty was a first for us. Romantic as ever. Should I say anymore ??? I can go on!!! Even when we were invaded with 4 other guests the attention remained the same.
That truly IS paradise on earth, and Australia's best kept secret. I know it was safe for me to tell my tales here, but shhhhhhhh don't tell to many it will spoil the tranquility. So again thanks for all the time spent making our vacation the most memorable yet.!! We had to return for another dose of SNOW ...22*F brrrrrrr Take care Be safe. Attached are a couple of pics showing off our smiles! Regards," Ed & Donna J., New York, USA (17 Mar 04)
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Hi Zoe ! I am not sure if you heard about our fiasco from your co-worker...we were at
Heron Island in the middle of TWO cyclones!!! It was VERY disappointing, but, nothing you can do about it. As a result, we were unable to dive, snorkel, swim, fish...We managed to still have a good time-in spite of the weather! My husband was very grumpy that he lugged his dive bag all that way for nothing! Neither of us realized that it was the season for this kind of weather, so we were a little surprised at the weather, but, oh well!
Next time I think we will stay at Cairns and he can go out on the dive boat for a few days of diving. It was a little un-nerving to know that we were actually stuck on the island with no way off until the weather cleared. I wouldn't like to be in that position again-I would like to have options-just in case! Anyway-I would still recommend Heron Island...the staff is great and it is a beautiful place (except when the winds are 35-40 knots!). Thank you for all of your help-I really appreciate it! The welcome home note was a VERY nice touch! Have a terrific day!" Patty S., New York, USA (16 Mar 04)
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Hi Tosh, Thank you again for your help. I have just returned to the States today. We loved Australia and hope to return someday. I loved
The Siebel Reef House. They were very nice to us and made our stay there very special. I will pass on GlobeNet Travel to anyone who is planning on visiting Australia. I was very pleased with the great service. Thanks again. Linda" XXX, Chicago, USA (15 Mar 04)
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Hi Rene... Our trip was lovely... We received a complimentary room upgrade to a beach front room which was beautifully positioned. The
Hayman Island staff were wonderful& accommodating - we couldn't fault their service... Right from the beginning at the
Hamilton Island airport...
They took care of everything, with our luggage delivered to our rooms from plane, the relaxing trip on the stunning Hayman yacht - with complimentary refreshments. The food on the island was a1 - delicious& plentiful. In all, Hayman is a beautiful island, peaceful, lush& well worth the treat. Thanks so much for your service rene& yes we'd like to hear about any "specials" in future. Kind regards," Narelle K., Melbourne, Australia (10 Mar 04)
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Hi Rene, The trip up to
Brampton Island was great. Thank you for faxing over the confirmation information for the transfers. Since the weather didn't co-operate when we arrived we have to take a helicopter ride over to the island which was fantastic and then a small plane ride back which was incredible.
The staff at Brampton made our stay very enjoyable and the room and accommodations were top notch. Thank you very much. I'm not sure if you had anything to do with this but our room was upgraded, we had a bottle of sparkling wine and two 1 hour massages given to us when we arrived. It was great. Thank you if that was from you. If and when we are back in Australia or if any of our friends are there and would like to take an extra vacation, I will definitely recommend your company and you! Thank you very much!" Brian & Kristin McK., Sydney, Australia (10 Mar 04)
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Dear Gayle The
Pacific Princess Cruise was fantastic - very relaxing and everything on board was of a high standard - food, entertainment, cabin etc. My aunt has been on a number of cruises and felt this was one of the best. When we get the photos I'll send a couple to you or I'm expecting a digital photo from one of the couples at our table and if I receive this I'll email it to you.
As I said before I will certainly contact you regarding all future travel arrangements and in the meantime we would appreciate it if you could help our son Michael organise his trip to Europe which he and his partner are hoping to take later this year. I think he has already contacted you. Once again thank you for everything your attention to detail was much appreciated. Regards" Jan C., Melbourne, Australia (10 Mar 04)
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Hi Gayle, Many thanks for your very efficient service and pleasant manner in handling our arrangements. We arrived on
Heron Island just ahead of cyclonic conditions. Consequently there were no diving, reef or water activities and walking on the beach was an exfoliating experience! However, we still had fun and enjoyed our stay. We saw turtles hatching, lot's of Noddy Terns, Mutton birds and a variety of other interesting bird life.
At the end of our break conditions had significantly deteriorated and nothing was venturing out of Gladstone harbour, so we upgraded to a helicopter to get us off the island. However, visibility was so poor that the helicopters could not get through! Then around lunchtime we happened to be in the right place at the right moment when a helicopter made it to the island. So, with a just a few minutes notice, we climbed aboard with two others and made it to Gladstone in time to catch our scheduled flight home.
We had a great time, albeit not quite the intended experience. The island facilities are good and we were especially impressed by the new spa treatment and massage centre. Also, the staff on the Island were wonderful - the best we have experienced on several islands. Rest assured we shall use GlobeNet Travel next time we take a break. Regards" Ed C., Sydney, Australia (10 Mar 04)
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Hi Zoe, We are home safe and sound from
Heron Island. For your own information and in our opinion, breakfasts were okay and we heard that from a lot of guests, lunches we found great and dinners also.
We were lucky enough to see baby turtles racing down the beach to the water after hatching. Got that on video plus some other big turtles out by the jetty. We had a fab dive and saw sharks, a mantaray and a turtle. That was the highlight. We met loads of nice tourists also and that made it a memorable holiday. Thank you for your assistance whilst at the resort and your help in booking us. Regards" Rachel H., Auckland, New Zealand (9 Mar 04)
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Hello Zoe, Both Tania and I had a great holiday, thankfully the weather was fantastic.
Brampton Island was a wonderful resort, which allowed us to relax, and also provided ample activities to enjoy when we felt like being a bit more active. I have stayed on
Hamilton Island six times, and whilst I loved every visit their too, I would probably recommend Brampton to couples who just want to relax, and have everything provided for them.
Really the only decision you have to make on Brampton is what time you want to eat. There weren't any problems with any of the bookings you made for us, which always makes it easier to relax on your holiday, so thankyou very much for that. I must admit feeling a little anxious about all the bookings having made them over the Internet, so now I have a lot more faith.
One suggestion I do have is to strongly recommend to customers to pay the extra dollars and get the helicopter to and from Brampton Island. We travelled to the island by boat, and returned by helicopter, and would have preferred to use the helicopter both ways. Other people on the island said the same thing after taking the boat. Other than that, there's nothing else I'd say really other than it was a fantastic week. Thanks again," Mick and Tania D., Brisbane, Australia (7 Mar 04)
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Dearest Zoe, Many, Many thanks for all of your help concerning our trip to Queensland. I speak on behalf of all my family that I travelled with, in saying that we had a wonderful time and it was all thanks to you.
We ended up taking the helicopter from
Heron Island and it was the most amazing experience of my life! Absolutely out of this world! My apologies for the confusion as it all worked out brilliantly in the end.
I highly recommend
Tangalooma Wild Dolphin resort, Moreton Island as feeding the dolphins was a great highlight and the resort was simple but very nice. Heron Island was just idyllic but not if you had a fobia against birds (which we didn't) - there were thousands on the island!! Many thanks again and I will make sure to enlist your help for any future travels!" Anjali M., Sydney, Australia (4 Mar 04)
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Hi Kylie, The trip to
Airlie Beach was fantastic, as was the accommodation, the weather, the flights and everything. thankyou so much for making it all so easy for me. Thanks again" A.C., Vancouver, Canada (1 Mar 04)
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Gayle, Thanks for your message, it all worked perfectly& was most enjoyable, I`d forgotten how much fun
Star Cruises are& onboard pricing for food& beverage is lower than I have ever seen on a cruise ship. It was a good deal& many thanks to you for the arrangements, regards," Frank M., Brisbane, Australia (27 Feb 04)
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Elisabete, Whoo - What a great break ! I would have to say that last week topped the holiday's I have taken in the past 12 years. 2 main reason's - dealing with yourself and your company was great and spending a full week with my family at
Hamilton Island. Below is a quick pic of myself and daughter (Kate) sailing, my wife (Ros) Kate at Whitehaven beach and the view with some local fauna... Again thanks" Jason A., Sydney, Australia (23 Feb 04)
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Zoe, it was great in the
Retreat Room at
Hayman Island - and all the travel arrangements went off without any worries at all. Thanks for your help - I'll be contacting you again soon for another holiday" Art C., San Francisco, USA (18 Feb 04)
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Hi Jo. In Brisbane after a wonderful trip to
Hamilton Island. Thanks again for all of your help. The folks at
Palm Terrace had not yet received confirmation that I had paid for the accomodations in advance, so if you could forward that to them, that would be terrific. Thanks again." Susan G., Los Angeles, USA (17 Feb 04)
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Dear Rene, The ship and cruise were more than I could hope for. The
Super Star Leo was just sensational. The only problem was that it wasn't long enough. We did have a problem when we reached Brisbane however. We received a notice advising that as the Port of Brisbane is a restricted area, passengers would be taken to the Visitor's Centre at Fisherman Islands where taxis would be waiting to take us to the city centre which was approx 30-40 minutes away.
When we arrived at the Visitor's Centre, which consisted of 4 poles with a tarpaulin over the top, there were no taxis waiting and we had to wait in 40 degree heat while a person on a mobile organised taxis. We don't know who organised this, apparently the local authorities (whoever they are) were advised. Perhaps in future, it would be best for the buses to take the passengers to the city centre. We would have been quite happy to pay. As it was, we had to pay $30 to be taken to the nearest railway station where we could get a train to Surfers Paradise.
I know this is in no way any of your fault, but I thought you'd like to know what happened. We weren't very happy about it I can tell you, but at no time did it detract at all from the wonderful time we had aboard Superstar Leo. Please arrange for any special offers to be sent to me at this email address. Thankyou," Cathie F., Melbourne, Australia (17 Feb 04)
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Hi Zoe, Thanks for planning our trip to
Heron Island. We returned from our vacation on Friday the 13th. The kids were fabulous on the airplane and we had a wonderful time at Heron Island.
The birds were noisy, but they never kept us up awake. In fact, I liked the birds at night b/c if my baby cried, then I didn't feel like he was "disturbing" anyone because he sounds just like the birds!! Just FYI, the resort does get a little bit smelly from the bird droppings after it rains. That's just nature, but it wasn't horrible.
My 3 year old loved being able to go right out on the reef with my husband. And I really liked that everything was right there: food, pool, beach, room. It was a very relaxing trip. So thanks again! Best wishes," Angela C., Betneda, USA (6 Feb 04)
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Thanks Zoe The holiday was great and I was very impressed with how child-friendly
Hamilton Island was. The service at the
Whitsunday Apartments was also extremely good. thank you for your wonderful service." Debbie S., Belconnen, Australia (17 Feb 04)
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Dear Zoe, thank you very much..... Everything went as we hoped and even better, thanks to you and to GlobeNet. The
Magic Mountain Resort on the Gold Coast was beautiful and very comfortable, it will be one of our first options in the future, we didn't had any problems with anything, airfares, theme parks, all had been very well organized.
Plus we received the check couple days ago for the refund for the airfares...so.....thank you again very much for all your help...and your effort to help us for our holidays and you are part of our beautiful memories. I will send you as soon as possible a pic of us...and definitely will use GlobeNet in the future for any other holidays......you guys been excellent..:):)" James K., Flagstaff Hill, Australia (10 Feb 04)
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Hello Dan, As I mentioned in a previous email, I think the website is brilliant. I actually phoned the
Grace Hotel to check their rate and it was much higher than the rate I got through your site. The booking process was nice and easy. The best thing about your service is that we don't have to pay in advance over the internet and run the risk of losing our money if we need to cancel. I still feel like I'm in some way dealing with the hotel.
I really like your selection of hotels but we're always looking for somewhere new and contemporary. In my search I found a cool hotel in Sydney called
The Establishment. I saw it on the de Groots Best Hotels site. More hotels around the $250 a night price would be good. I know that you get your images from the hotel but I always like to see a decent picture of the room and the bathroom because you can always tell what sort of hotel it is...
I was really happy to stumble on your website, it's the best I've found and I love that you don't have tacky flashing ads and cheap nasty hotels that you have to scroll through to find the decent ones. Well done, I've put your site in my favourites folder, I'll recommend you to friends and I'll definitely use it again. Kind regards," Cathy McC., Canberra, Australia (4 Feb 04)
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Hi Zoe, It was a blast at
Heron Island. We absolutely loved it and will be back! Thank you. The resort staff were great and the food selection fine too. We snorkeled every day - saw heaps of turtles and even a few sharks. It was the best holiday (it was relaxing and fun) that both of us have ever had. We really lucked out. GlobeNetTravel was the epitome of efficiency. I've attached a photo (I'll send another one for you in a future email). Thanks again," Lyn A., Sydney, Australia (4 Feb 04)
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Hi Rene, Thanks for your email. We thoroughly enjoyed our holiday& thanks to you& your arrangements& attention to detail everything went like clockwork. The only slight disappointment was out of your control& I fed back to
Dunk Island through their Guest satisfaction survey (the lunch options were disappointing).
The activities staff& Bar staff were fantastic and we certainly took part in many of the activities like Archery, Bocce, Jet Skiing, Snorkeling, Horse Riding& Danica& I even did an Introductory Dive Course on the Reef. I would certainly recommend the Island as a holiday destination& my parents have already expressed interest in a future trip to Dunk.
Do you know if P&O has a "Members Club you can join"? I would also happily recommend your services to friends& relatives& am happy to do so if you wish. Will try& send a few happy snaps either by e mail or through the post. I am keen to receive further info re trips& specials& we are keen to travel to Tahiti in the future to stay @ Moorea in overwater Bungalows.
Thanks for following up& thanks again for your assistance in organising a most enjoyable& relaxing holiday& Congrats on Winning a further award. I appreciate why you& your Company are worthy recipients. Fond regards," Vicki, Danica, Tessa, Ness & Kate C., Sydney, Australia (28 Jan 04)
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Hi Zoe, I must say that you are very good at your job in comparison with a lot of people in your field who will not do the footwork to get the 'deal', i.e. people who only want to take bookings. As a result of your attentiveness to us and our needs, I would like to take the next step and enquire as to the steps that we need to take to secure a booking for L
indeman Island Club Med for the dates that I have mentioned in previous emails. Thanks again. Talk to you soon." William W., Sydney, Australia (27 Jan 04)
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Hi Mary I have been meaning to write to you for some time since we returned from our trip to Australia and NZ via Hong Kong and Singapore. Everything you organised for us at
Hamilton Island Resort and
the Harbour Rocks Hotel Sydney went exactly to plan and we much appreciate all your efforts. Trips like this take a lot of organising and your help was invaluable.
We even ended up sharing the
Radisson Gold Coast resort with the England Rugby Team although I don't suppose that name brings any happy memories to you as it does for us, c'est la vie! Thanks again." Mike and Maggie L., London, UK (26 Jan 04)
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Hi Zoe, thank you very much! We loved the
Sheraton Noosa Resort and everything went beautifully. We are thinking of organising a trip to Noosa again next year and a trip to Malaysia and we are certainly going to use your services again. Once again thank you so much for the organisation of this lovely trip. Regards," June J., Sydney, Australia (23 Jan 04)
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